en Jobs on JobsIn.cz – powered by JobsIn.cz http://www.jobsin.cz/en/s952/JobsIn/c2007-Jobs Jobs on JobsIn.cz portal – powered by JobsIn.cz Tue, 19 Mar 2019 20:55:13 GMT Tue, 19 Mar 2019 19:55:13 GMT 60 JobsIn.cz RSS 2.0 generator Talent Acquisition Manager for EMEA region https://prague.tv/en/s156/Jobs/c1368-Human-Resources/i41314-Talent-Acquisition-Manager-for-EMEA-region https://prague.tv/en/s156/Jobs/c1368-Human-Resources/i41314-Talent-Acquisition-Manager-for-EMEA-region Job description

A well-known American company, specialized in electronics, is planning to expand their team in Prague and EMEA region. In order to successfully achieve this goal, they will need an experienced Talent Acquisition Manager (TAM) whose role will be to find and hire people by defining and leading new strategies and supporting the hiring managers. The TAM will have the responsibility to lead his TA coordinator, including mentoring and providing him with solid trainings.

More specifically, the TAM's duties and responsibilities will include but won't not be limited to:

  • Being the main lead for all open requisitions across EMEA region
  • Cooperating with senior directors and operation managers to establish hiring metrics and plans
  • Cooperating with recruitment teams and hiring managers to support internal and external hiring
  • Leading employment branding activities and recruiting campaigns
  • Develop recruitment strategies by optimizing process (postings, marketing etc.)
  • Actively working on process improvement by analyzing data and understanding the business
  • Developing qualified candidate pipeline by exploring sourcing channels, recruitment campaigns, social media and database searches
  • Understanding local and regional markets and finding best sourcing solutions
  • Supporting internal and external staffing and recruitment audits
  • Managing recruitment process and life cycle (assessments, interviews, offers etc.)

Requirements:

  • Bachelor's degree in Business Administration or Human Resources is an advantage
  • Experience as a Talent Acquisition Manager (min. 2 years) or strong in-house recruitment experience
  • Solid and extensive knowledge and experience in recruitment, assessment and sourcing tools (e.g ATS)
  • Excellent communication and interpersonal skills
  • Problem-solver and strategic thinker
  • Continuous awareness regarding labor market and competition in the region
  • Open to business trips from time to time
  • NO LEADING EXPERIENCE REQUIRED!

Benefits:

  • Bonuses
  • 25 days per year
  • Fitness Allowance
  • Meal voucher (benefit level of CZK 110 per working day)
  • Employee Stock Purchase Plan (ESPP)
  • Employee Life Insurance
  • Employee Accidental Insurance
  • Supplementary Retirement Contribution

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:39 GMT
Service Coordinator for EMEA Region https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41310-Service-Coordinator-for-EMEA-Region https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41310-Service-Coordinator-for-EMEA-Region Job description

This role is a perfect opportunity to take the next step in your career if you’re passionate about technology and delivering optimal customer service results.

As a Service Coordinator, you will be responsible for the management and optimization of the company’s Warranty Exchange and Returns (RMA) Service Operations. The highest of customer service standards are expected to ensure cost effectiveness and process efficiency.

As Service Coordinator you will be responsible for:

  • Providing highest quality customer service and maintenance of customer relationships (monitoring customer satisfaction, ensuring warranty policies are met within product exchanges/returns)
  • Encouraging excellent working collaboration between customers, service centers and support providers (attending meetings with Corporate Customer Services, Service Centers and Support teams)
  • Coordinating and monitoring returns and inventory (creating RMA’s)
  • Suggesting and implementing improvement methods to processes
  • Encouraging training and development of processes withing regional Service Centers
  • Actively monitoring Service Center problems and ensuring efficient resolution
  • Coordinating between RMA related queries, Account Management problems, Technical Support and Finance
  • Compiling reports and statistics

Requirements:

  • A minimum of 3 years of experience within the high-tech industry - customer service/reverse logistics experience is preferable
  • A high-school diploma or equivalent – college degree is preferable
  • Fluent English (C1) (French or Russian is a benefit)
  • Some working knowledge of CRM systems (Oracle/SAP) and good use of Microsoft Office (Excel, Outlook, PPT, Word)
  • Experience in working within an international environment is preferred
  • Ability to work both autonomously and within a team
  • Strong communication, decision-making and organisational skills

Benefits:

  • Bonuses
  • 25 vacation days per year
  • Fitness Allowance
  • Meal voucher (benefit level of CZK 110 per working day)
  • Employee Stock Purchase Plan (ESPP)
  • Employee Life Insurance
  • Employee Accidental Insurance
  • Supplementary Retirement Contribution

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:39 GMT
OTC MANAGER (80 000 CZK) https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41301-OTC-MANAGER-80-000-CZK https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41301-OTC-MANAGER-80-000-CZK Job description

Main Responsibilities:

• Manage and supervise the Accounting Order-To-Cash team (InterCompany transactions and Treasury) – 2 direct reports, 13 HC in total
• Responsible for delivering financial reporting; following internal controls and ensuring accuracy of accounts booking meeting regulatory requirements
• Oversee and guarantee that all Service Quality KPI and strategic objectives of GSS Accounting Services are met for OTC scope of services
• Drive the agenda of further standardization & continuous improvement for OTC related processes

Scope of services of OTC team in our Global Shared Services:

o Bank statements processing, including cash book preparation
o Daily Cash Management, review of available funds ensuring that the Cash targets are met
o Recording of AR receipts
o Liaising with Countries on incoming funds allocation and Treasury regarding cash Funds
o Handling of AR inquires in a timely manner
o Issuing Intercompany DN/CN
o Performing allocation of intercompany rechargeable accounts
o Ensuring intercompany rechargeable accounts are clear at month-end
o Bank Administration: liaising with banks, changing bank approvers, setting up direct debits and standing orders.
o Loading of Trade transactions from non-accounting systems
o Performing month-end activities - preparation of AR aging/receipt reports, reconciliation of bank accounts, reporting of actual cash movements for the month, upload of following months' forecasts, etc.
o Liaising with Corporate treasury regarding InterCompany cash transfers
o Issuing Intercompany DN/CN
o Performing allocation of intercompany rechargeable accounts
o Ensuring intercompany rechargeable accounts are clear at month-end
o Bank Administration: liaising with banks, changing bank approvers, setting up direct debits and standing orders
o Performing month-end activities - preparation of AR aging/receipt reports, reconciliation of bank accounts, reporting of actual cash movements for the month, upload of following months' forecasts, etc.

Requirements

We require:

• Minimum 5 years work experience in Accounting (preferably OTC) with at least 3 years supervision experience
• Conversant in Microsoft Excel VLookup and Pivot Table functions
• You to be initiative, hardworking and responsible for the work done by the team
• Excellent command in both spoken and written English, because you will in touch verbal or written with internal clients on daily basis

Advantage is if you have
• Experience in project management or with entity transition/ system migration
• Prior experience in Shared Service or fast-pace MNC environment with high volume transactions
• Knowledge of SUN Accounting System
• German or French knowledge

We offer

We offer:

• Your own workplace in the open space Office
• Opportunities for continuous learning and growth within the organization
• Fair treatment of employees
• Work for a meaningful business in the centre of Prague - Anděl

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Mon, 18 Mar 2019 19:02:38 GMT
Technical Support with German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41291-Technical-Support-with-German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41291-Technical-Support-with-German Opportunity to join a well known global company with genuine career prospects

In this role you will:

Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware
Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help
Coordinate with other departments to resolve problems
Maintain regular contact with customers until the problem or question is resolved
Deal with occasional non technical issues as needed

We require:

Good English language, plus fluency in German
Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply
Proactive personality
Excellent communication skills and a genuine desire to deliver world class customer service
Must have EU passport or Permanent Residency for the Czech Republic

We offer:

Relocation assistance available
Very good starting salary
Genuine chance to grow and develop your career long term
Ongoing training, including structured long term skills building plans
Modern, multicultural working environment
Security of working for a stable and growing international company

 

If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter to Paul or call on +420 727 820 760

Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.

I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.

I confirm being made aware of my rights in connection with access to and protection of personal data.

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Mon, 18 Mar 2019 19:02:38 GMT
Technical Support with Dutch https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41290-Technical-Support-with-Dutch https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41290-Technical-Support-with-Dutch Opportunity to join a well known global company with genuine career prospects

In this role you will:

Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware
Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help
Coordinate with other departments to resolve problems
Maintain regular contact with customers until the problem or question is resolved
Deal with occasional non technical issues as needed

We require:

Good English language, plus fluency in Dutch
Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply
Proactive personality
Excellent communication skills and a genuine desire to deliver world class customer service
Must have EU passport or Permanent Residency for the Czech Republic

We offer:

Relocation assistance available
Very good starting salary
Genuine chance to grow and develop your career long term
Ongoing training, including structured long term skills building plans
Modern, multicultural working environment
Security of working for a stable and growing international company

 

If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter to Paul or call on +420 727 820 760

Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.

I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.

I confirm being made aware of my rights in connection with access to and protection of personal data.

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Mon, 18 Mar 2019 19:02:38 GMT
Graduate Sourcing Analyst with Swedish and German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41289-Graduate-Sourcing-Analyst-with-Swedish-and-German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41289-Graduate-Sourcing-Analyst-with-Swedish-and-German The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they’re at the cutting edge of modern procurement.

Your Role

You‘ll work on a varied range of procurement projects from vendor selection, price research, cost reduction, online auctions and so on.
You will also specialise in a specific commodity group becoming an expert in your area, keeping up to date with trends and changes happening on the market within selected industries.
Vendor relationship management is a key area of this position too. You will be the key communication point between the customer and vendors (including existing vendors and new potential suppliers).
You will also be responsible for fully onboarding new suppliers, taking them through the vendor selection process, negotiating terms and collecting any needed quality documentation.
What it‘s like to work there

As specialists in spend management and supply chain, the’re serving global brands and the team is the key ingredient which makes the company special. They invest in people‘s development and encourage people to be passionate about their work, their clients and their colleagues.

 

The Prague office has an international team of several different nationalities. While the company is truly global, the team is very close and cooperative with a strong focus on ensuring each person feels valued and not just another number. The office space is very new and relaxed, allowing people to focus on their work in a comfortable environment. Travelling to the office is easy, with metro and tram links close by.

 

About You

You‘ll probably be a graduate who has studied a relevant Bachelors or Masters programme and you‘re looking to start a career in Procurement & Supply Chain or, you‘ll have been working in purchasing and procurement for a year or so, and you‘re looking to take the next stage in your career.

The office and company communication language is English, so you will be comfortable using this as a day to day business language. We‘re specifically looking for someone to support Swedish and German speaking clients so you will be comfortable in this language too.

 

Please read the follow text regarding data protection and then copy and paste it into your application to us:

I wish to increase my chances of future employment and I would like Dorset Recruitment s.r.o., ID No. 246 92 336 to provide me with services to help me secure a job opportunity and to introduce me to potential future career opportunities.
I acknowledge that Personal Data obtained from me may be extended by public registers and public portals data if the situation requires.
I therefore agree with the processing of my personal data for the purpose of keeping my records. I can withdraw my consent at any time by contacting Dorset Management s.r.o. I grant my consent for a maximum period of 3 years. Click here to view our full data protection policy http://dorsetrecruitment.cz/gdpr/

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Mon, 18 Mar 2019 19:02:38 GMT
Graduate Sourcing Analyst with French and German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41288-Graduate-Sourcing-Analyst-with-French-and-German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41288-Graduate-Sourcing-Analyst-with-French-and-German The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they’re at the cutting edge of modern procurement.

Your Role

You‘ll work on a varied range of procurement projects from vendor selection, price research, cost reduction, online auctions and so on.
You will also specialise in a specific commodity group becoming an expert in your area, keeping up to date with trends and changes happening on the market within selected industries.
Vendor relationship management is a key area of this position too. You will be the key communication point between the customer and vendors (including existing vendors and new potential suppliers).
You will also be responsible for fully onboarding new suppliers, taking them through the vendor selection process, negotiating terms and collecting any needed quality documentation.
What it‘s like to work there

As specialists in spend management and supply chain, the’re serving global brands and the team is the key ingredient which makes the company special. They invest in people‘s development and encourage people to be passionate about their work, their clients and their colleagues.

 

The Prague office has an international team of several different nationalities. While the company is truly global, the team is very close and cooperative with a strong focus on ensuring each person feels valued and not just another number. The office space is very new and relaxed, allowing people to focus on their work in a comfortable environment. Travelling to the office is easy, with metro and tram links close by.

 

About You

You‘ll probably be a graduate who has studied a relevant Bachelors or Masters programme and you‘re looking to start a career in Procurement & Supply Chain or, you‘ll have been working in purchasing and procurement for a year or so, and you‘re looking to take the next stage in your career.

The office and company communication language is English, so you will be comfortable using this as a day to day business language. We‘re specifically looking for someone to support French and German speaking clients so you will be comfortable in this language too.

 

Please read the follow text regarding data protection and then copy and paste it into your application to us:

I wish to increase my chances of future employment and I would like Dorset Recruitment s.r.o., ID No. 246 92 336 to provide me with services to help me secure a job opportunity and to introduce me to potential future career opportunities.
I acknowledge that Personal Data obtained from me may be extended by public registers and public portals data if the situation requires.
I therefore agree with the processing of my personal data for the purpose of keeping my records. I can withdraw my consent at any time by contacting Dorset Management s.r.o. I grant my consent for a maximum period of 3 years. Click here to view our full data protection policy http://dorsetrecruitment.cz/gdpr/

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Mon, 18 Mar 2019 19:02:38 GMT
Graduate Sourcing Analyst with Italian and German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41287-Graduate-Sourcing-Analyst-with-Italian-and-German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41287-Graduate-Sourcing-Analyst-with-Italian-and-German The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they’re at the cutting edge of modern procurement.

Your Role

You‘ll work on a varied range of procurement projects from vendor selection, price research, cost reduction, online auctions and so on.
You will also specialise in a specific commodity group becoming an expert in your area, keeping up to date with trends and changes happening on the market within selected industries.
Vendor relationship management is a key area of this position too. You will be the key communication point between the customer and vendors (including existing vendors and new potential suppliers).
You will also be responsible for fully onboarding new suppliers, taking them through the vendor selection process, negotiating terms and collecting any needed quality documentation.
What it‘s like to work there

As specialists in spend management and supply chain, the’re serving global brands and the team is the key ingredient which makes the company special. They invest in people‘s development and encourage people to be passionate about their work, their clients and their colleagues.

 

The Prague office has an international team of several different nationalities. While the company is truly global, the team is very close and cooperative with a strong focus on ensuring each person feels valued and not just another number. The office space is very new and relaxed, allowing people to focus on their work in a comfortable environment. Travelling to the office is easy, with metro and tram links close by.

 

About You

You‘ll probably be a graduate who has studied a relevant Bachelors or Masters programme and you‘re looking to start a career in Procurement & Supply Chain or, you‘ll have been working in purchasing and procurement for a year or so, and you‘re looking to take the next stage in your career.

The office and company communication language is English, so you will be comfortable using this as a day to day business language. We‘re specifically looking for someone to support Italian and German speaking clients so you will be comfortable in this language too.

 

Please read the follow text regarding data protection and then copy and paste it into your application to us:

I wish to increase my chances of future employment and I would like Dorset Recruitment s.r.o., ID No. 246 92 336 to provide me with services to help me secure a job opportunity and to introduce me to potential future career opportunities.
I acknowledge that Personal Data obtained from me may be extended by public registers and public portals data if the situation requires.
I therefore agree with the processing of my personal data for the purpose of keeping my records. I can withdraw my consent at any time by contacting Dorset Management s.r.o. I grant my consent for a maximum period of 3 years. Click here to view our full data protection policy http://dorsetrecruitment.cz/gdpr/

]]>
Mon, 18 Mar 2019 19:02:37 GMT
Customer Support with Danish https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41286-Customer-Support-with-Danish https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41286-Customer-Support-with-Danish An award winning, international consulting and outsourcing business, at the leading edge of
modern procurement, is offering you an opportunity to develop your skills and help you on
the road to a real, long term progressive career.
The Company Is an award winning, international consulting and outsourcing business
serving global brands. Being specialists in spend management and supply chain, they are
successfully changing the way that business manage their spending.

Your Role
Develop a sound understanding of the organisational policies, procedures and eProcurement tools
and implement it on a day to day basis
- Provide technical support via phone, email and video to clients, across the globe, supporting
the company’s procurement software
- While resolving technical problems, keep the customer updated with regular status reports
- Own tasks from start until resolution, coordinating with internal colleagues to resolve large
issues
- Deliver product training and coaching courses to customers and internal staff
- Perform special projects as requested by the Manager
- Develop long term professional relationships with clients
- Carry out testing on software faults and bug fixes as needed.
- Help to develop training material if need be and update it on a timely basis

What it’s like to work there
As specialists in spend management and supply chain, they’re serving global brands and the
team is the key ingredient which makes the company special. They invest in people’s
development and encourage people to be passionate about their work, their clients and their
colleagues.
The Prague office has an international team of several different nationalities. While the
company is truly global, the team is very close and cooperative with a strong focus on
ensuring each person feels valued and not just another number. The office space is very
new and relaxed, allowing people to focus on their work in a comfortable environment.
Travelling to the office is easy, with metro and tram links close by.

About You
You´ll probably have some previous experience in a helpdesk or customer support role and
you´ll be interested to start a career in Procurement; Supply Chain.
The office and company communication language is English, so you will be comfortable
using this as a day to day business language. We’re specifically looking for someone to
support our clients in Denmark so, you’ll be able to speak Danish.

 

Please read the follow text regarding data protection and then copy and paste it into your
application to us:
I wish to increase my chances of future employment and I would like Dorset Recruitment
s.r.o., ID No. 246 92 336 to provide me with services to help me secure a job opportunity
and to introduce me to potential future career opportunities.
I acknowledge that Personal Data obtained from me may be extended by public registers
and public portals data if the situation requires.

I therefore agree with the processing of my personal data for the purpose of keeping my
records.
I can withdraw my consent at any time by contacting Dorset Management s.r.o. at
GDPR@dorsetrecruitment.cz
I grant my consent for a maximum period of 3 years.
Click here to view our full data protection policy http://dorsetrecruitment.cz/gdpr/

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Mon, 18 Mar 2019 19:02:37 GMT
Senior Sourcing Analyst with Polish https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41285-Senior-Sourcing-Analyst-with-Polish https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41285-Senior-Sourcing-Analyst-with-Polish An award winning, international consulting and outsourcing business, at the cutting edge of modern procurement, is offering you an opportunity to develop your skills and help you on the road to a real, long term progressive career.

The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they’re at the cutting edge of modern procurement.

 

Your Role

You‘ll work on a varied range of procurement projects from vendor selection, price research, cost reduction, online auctions and so on.
You will also specialise in a specific commodity group becoming an expert in your area, keeping up to date with trends and changes happening on the market within selected industries.
Vendor relationship management is a key area of this position too. You will be the key communication point between the customer and vendors (including existing vendors and new potential suppliers).
You will also be responsible for fully onboarding new suppliers, taking them through the vendor selection process, negotiating terms and collecting any needed quality documentation.

 

What it‘s like to work there

As specialists in spend management and supply chain, they’re serving global brands and the team is the key ingredient which makes the company special. They invest in people‘s development and encourage people to be passionate about their work, their clients and their colleagues.

 

The Prague office has an international team of several different nationalities. While the company is truly global, the team is very close and cooperative with a strong focus on ensuring each person feels valued and not just another number. The office space is very new and relaxed, allowing people to focus on their work in a comfortable environment. Travelling to the office is easy, with metro and tram links close by.

 

About You

You‘ll probably be a graduate who has studied a relevant Bachelors or Masters programme and you‘re looking to start a career in Procurement & Supply Chain or, you‘ll have been working in purchasing and procurement for a year or so, and you‘re looking to take the next stage in your career.

The office and company communication language is English, so you will be comfortable using this as a day to day business language. We‘re specifically looking for someone to support Polish speaking clients so you will be comfortable in this language too.

 

Please read the follow text regarding data protection and then copy and paste it into your application to us:

I wish to increase my chances of future employment and I would like Dorset Recruitment s.r.o., ID No. 246 92 336 to provide me with services to help me secure a job opportunity and to introduce me to potential future career opportunities.
I acknowledge that Personal Data obtained from me may be extended by public registers and public portals data if the situation requires.
I therefore agree with the processing of my personal data for the purpose of keeping my records. I can withdraw my consent at any time by contacting Dorset Management s.r.o. I grant my consent for a maximum period of 3 years. Click here to view our full data protection policy http://dorsetrecruitment.cz/gdpr/

]]>
Mon, 18 Mar 2019 19:02:37 GMT
Senior Sourcing Analyst with Dutch https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41284-Senior-Sourcing-Analyst-with-Dutch https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41284-Senior-Sourcing-Analyst-with-Dutch An award winning, international consulting and outsourcing business, at the cutting edge of modern procurement, is offering you an opportunity to develop your skills and help you on the road to a real, long term progressive career.

The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they’re at the cutting edge of modern procurement.

 

Your Role

You‘ll work on a varied range of procurement projects from vendor selection, price research, cost reduction, online auctions and so on.
You will also specialise in a specific commodity group becoming an expert in your area, keeping up to date with trends and changes happening on the market within selected industries.
Vendor relationship management is a key area of this position too. You will be the key communication point between the customer and vendors (including existing vendors and new potential suppliers).
You will also be responsible for fully onboarding new suppliers, taking them through the vendor selection process, negotiating terms and collecting any needed quality documentation.

 

What it‘s like to work there

As specialists in spend management and supply chain, they’re serving global brands and the team is the key ingredient which makes the company special. They invest in people‘s development and encourage people to be passionate about their work, their clients and their colleagues.

 

The Prague office has an international team of several different nationalities. While the company is truly global, the team is very close and cooperative with a strong focus on ensuring each person feels valued and not just another number. The office space is very new and relaxed, allowing people to focus on their work in a comfortable environment. Travelling to the office is easy, with metro and tram links close by.

 

About You

You‘ll probably be a graduate who has studied a relevant Bachelors or Masters programme and you‘re looking to start a career in Procurement & Supply Chain or, you‘ll have been working in purchasing and procurement for a year or so, and you‘re looking to take the next stage in your career.

The office and company communication language is English, so you will be comfortable using this as a day to day business language. We‘re specifically looking for someone to support Dutch speaking clients so you will be comfortable in this language too.

 

Please read the follow text regarding data protection and then copy and paste it into your application to us:

I wish to increase my chances of future employment and I would like Dorset Recruitment s.r.o., ID No. 246 92 336 to provide me with services to help me secure a job opportunity and to introduce me to potential future career opportunities.
I acknowledge that Personal Data obtained from me may be extended by public registers and public portals data if the situation requires.
I therefore agree with the processing of my personal data for the purpose of keeping my records. I can withdraw my consent at any time by contacting Dorset Management s.r.o. I grant my consent for a maximum period of 3 years. Click here to view our full data protection policy http://dorsetrecruitment.cz/gdpr/

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Mon, 18 Mar 2019 19:02:37 GMT
Service Coordinator for EMEA Region https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41283-Service-Coordinator-for-EMEA-Region https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41283-Service-Coordinator-for-EMEA-Region Job description

This role is a perfect opportunity to take the next step in your career if you’re passionate about technology and delivering optimal customer service results.

As a Service Coordinator, you will be responsible for the management and optimization of the company’s Warranty Exchange and Returns (RMA) Service Operations. The highest of customer service standards are expected to ensure cost effectiveness and process efficiency.

As Service Coordinator you will be responsible for:

  • Providing highest quality customer service and maintenance of customer relationships (monitoring customer satisfaction, ensuring warranty policies are met within product exchanges/returns)
  • Encouraging excellent working collaboration between customers, service centers and support providers (attending meetings with Corporate Customer Services, Service Centers and Support teams)
  • Coordinating and monitoring returns and inventory (creating RMA’s)
  • Suggesting and implementing improvement methods to processes
  • Encouraging training and development of processes withing regional Service Centers
  • Actively monitoring Service Center problems and ensuring efficient resolution
  • Coordinating between RMA related queries, Account Management problems, Technical Support and Finance
  • Compiling reports and statistics

Requirements:

  • A minimum of 3 years of experience within the high-tech industry - customer service/reverse logistics experience is preferable
  • A high-school diploma or equivalent – college degree is preferable
  • Fluent English (C1) (French or Russian is a benefit)
  • Some working knowledge of CRM systems (Oracle/SAP) and good use of Microsoft Office (Excel, Outlook, PPT, Word)
  • Experience in working within an international environment is preferred
  • Ability to work both autonomously and within a team
  • Strong communication, decision-making and organisational skills

Benefits:

  • Bonuses
  • 25 working days per year
  • Fitness Allowance
  • Meal voucher (benefit level of CZK 110 per working day)
  • Employee Stock Purchase Plan (ESPP)
  • Employee Life Insurance
  • Employee Accidental Insurance
  • Supplementary Retirement Contribution

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

]]>
Mon, 18 Mar 2019 19:02:37 GMT
Customer Service Representative https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41282-Customer-Service-Representative https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41282-Customer-Service-Representative Job description

Do you speak ENGLISH?
We are looking for a suitable candidate for the world's largest international oil and gas company with SSC in Prague.

Your main responsibilities will be:

  • Provides support to customers by answering
  • troubleshooting customer problems and taking orders
  • Prepares correspondence and fulfills customer needs to ensure customer satisfaction
  • communication in foreign languages
  • work in SAP system
  • ad hoc tasks

Location: Prague 3 (metro station Flora)
Start: ASAP
Working time: 40 hours/weekRequirements:
We are seeking enthusiastic candidates with:

  • Secondary degree,
  • active knowledge of English languages
  • communicative and detail oriented person,
  • accurancy and customer service mindset,
  • experience from finance and administration area is an advantage,
  • knowledge of SAP is advantage.

GREAT OPPORTUNITY FOR GRADUATES.Benefits:

  • meal allowance
  • 5 weeks of holidays/ year
  • above statutory illness plan
  • yearly bonus

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

]]>
Mon, 18 Mar 2019 19:02:36 GMT
Lodging Partner Associate I (Spanish Speaking) https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41275-Lodging-Partner-Associate-I-Spanish-Speaking https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41275-Lodging-Partner-Associate-I-Spanish-Speaking centre team.

In this position, you will focus on providing inbound and outbound support to our hotel and property partners. By putting yourself in the shoes of the partner, you will help them attract travelers

You will be versatile in handling multiple software programs, prompt and accurate in your responses to email and phone communications and provide a simple, rapid, competent support experience.

Dedicated and compassionate when dealing partners and travelers, you will work closely with other departments to ensure the best resolution, first time.

What you'll do

Promote excellent partner relations by managing accurate responses with a positive attitude and service behaviour
Respond to inquiries or requests in inventory management, data entry and training
Call partners to resolve current and future issues (questions, changes, etc.)
Providing supplier self-service support and maintenance.
Flexibly adhering to defined procedures, standards and performance expectations.

Who you are

Proficiency in English and Spanish language skills
Diploma, University Degree; or equivalent
Experience in customer service oriented industry.
Hotel/Travel -industry experience will be a plus.
Fluency with internet, computer usage and web-based application skills
Experience with Microsoft Office products and various call center support programs.

Relentlessly Strive for Better

Solutions mindset and a real passion for the partner and the traveler experience.
Ability to handle situations effectively; to set expectations and deliver information in a positive way.

Have a Bias to Action

An individual who will take ownership of problem resolution.
Excellent time-management and prioritisation skills.

Be Open and Honest

Listens carefully and attentively to others’ opinions and ideas
Listens to others’ perspectives and clarifies meaning before responding.

Be Data Driven and Business Judgement Led

Keen eye for detail and high level of accuracy.
Exercise good judgment in decision-making

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Diversity statement

Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.]]>
Mon, 18 Mar 2019 19:02:36 GMT
Lodging Partner Associate I (Italian Speaking) https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41274-Lodging-Partner-Associate-I-Italian-Speaking https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41274-Lodging-Partner-Associate-I-Italian-Speaking centre team.

In this position, you will focus on providing inbound and outbound support to our hotel and property partners. By putting yourself in the shoes of the partner, you will help them attract travelers

You will be versatile in handling multiple software programs, prompt and accurate in your responses to email and phone communications and provide a simple, rapid, competent support experience.

Dedicated and compassionate when dealing partners and travelers, you will work closely with other departments to ensure the best resolution, first time.

What you'll do

Promote excellent partner relations by managing accurate responses with a positive attitude and service behaviour
Respond to inquiries or requests in inventory management, data entry and training
Call partners to resolve current and future issues (questions, changes, etc.)
Providing supplier self-service support and maintenance.
Flexibly adhering to defined procedures, standards and performance expectations.

Who you are

Proficiency in English and Italian language skills
Diploma, University Degree; or equivalent
Experience in customer service oriented industry.
Hotel/Travel -industry experience will be a plus.
Fluency with internet, computer usage and web-based application skills
Experience with Microsoft Office products and various call center support programs.

Relentlessly Strive for Better

Solutions mindset and a real passion for the partner and the traveler experience.
Ability to handle situations effectively; to set expectations and deliver information in a positive way.

Have a Bias to Action

An individual who will take ownership of problem resolution.
Excellent time-management and prioritisation skills.

Be Open and Honest

Listens carefully and attentively to others’ opinions and ideas
Listens to others’ perspectives and clarifies meaning before responding.

Be Data Driven and Business Judgement Led

Keen eye for detail and high level of accuracy.
Exercise good judgment in decision-making

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Diversity statement

Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.]]>
Mon, 18 Mar 2019 19:02:36 GMT
Lodging Partner Associate I (Turkish Speaking) https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41273-Lodging-Partner-Associate-I-Turkish-Speaking https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41273-Lodging-Partner-Associate-I-Turkish-Speaking centre team.

In this position, you will focus on providing inbound and outbound support to our hotel and property partners. By putting yourself in the shoes of the partner, you will help them attract travelers

You will be versatile in handling multiple software programs, prompt and accurate in your responses to email and phone communications and provide a simple, rapid, competent support experience.

Dedicated and compassionate when dealing partners and travelers, you will work closely with other departments to ensure the best resolution, first time.

What you'll do

Promote excellent partner relations by managing accurate responses with a positive attitude and service behaviour
Respond to inquiries or requests in inventory management, data entry and training
Call partners to resolve current and future issues (questions, changes, etc.)
Providing supplier self-service support and maintenance.
Flexibly adhering to defined procedures, standards and performance expectations.

Who you are

Proficiency in English and Turkish language skills
Diploma, University Degree; or equivalent
Experience in customer service oriented industry.
Hotel/Travel -industry experience will be a plus.
Fluency with internet, computer usage and web-based application skills
Experience with Microsoft Office products and various call center support programs.

Relentlessly Strive for Better

Solutions mindset and a real passion for the partner and the traveler experience.
Ability to handle situations effectively; to set expectations and deliver information in a positive way.

Have a Bias to Action

An individual who will take ownership of problem resolution.
Excellent time-management and prioritisation skills.

Be Open and Honest

Listens carefully and attentively to others’ opinions and ideas
Listens to others’ perspectives and clarifies meaning before responding.

Be Data Driven and Business Judgement Led

Keen eye for detail and high level of accuracy.
Exercise good judgment in decision-making

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Diversity statement

Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.]]>
Mon, 18 Mar 2019 19:02:36 GMT
Lodging Partner Associate I (Croatian Speaking) https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41272-Lodging-Partner-Associate-I-Croatian-Speaking https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41272-Lodging-Partner-Associate-I-Croatian-Speaking centre team.

In this position, you will focus on providing inbound and outbound support to our hotel and property partners. By putting yourself in the shoes of the partner, you will help them attract travelers

You will be versatile in handling multiple software programs, prompt and accurate in your responses to email and phone communications and provide a simple, rapid, competent support experience.

Dedicated and compassionate when dealing partners and travelers, you will work closely with other departments to ensure the best resolution, first time.

What you'll do

Promote excellent partner relations by managing accurate responses with a positive attitude and service behaviour
Respond to inquiries or requests in inventory management, data entry and training
Call partners to resolve current and future issues (questions, changes, etc.)
Providing supplier self-service support and maintenance.
Flexibly adhering to defined procedures, standards and performance expectations.

Who you are

Proficiency in English and Croatian language skills
Diploma, University Degree; or equivalent
Experience in customer service oriented industry.
Hotel/Travel -industry experience will be a plus.
Fluency with internet, computer usage and web-based application skills
Experience with Microsoft Office products and various call center support programs.

Relentlessly Strive for Better

Solutions mindset and a real passion for the partner and the traveler experience.
Ability to handle situations effectively; to set expectations and deliver information in a positive way.

Have a Bias to Action

An individual who will take ownership of problem resolution.
Excellent time-management and prioritisation skills.

Be Open and Honest

Listens carefully and attentively to others’ opinions and ideas
Listens to others’ perspectives and clarifies meaning before responding.

Be Data Driven and Business Judgement Led

Keen eye for detail and high level of accuracy.
Exercise good judgment in decision-making

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Diversity statement

Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.]]>
Mon, 18 Mar 2019 19:02:36 GMT
Lodging Partner Associate I (Hungarian Speaking) https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41271-Lodging-Partner-Associate-I-Hungarian-Speaking https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41271-Lodging-Partner-Associate-I-Hungarian-Speaking centre team.

In this position, you will focus on providing inbound and outbound support to our hotel and property partners. By putting yourself in the shoes of the partner, you will help them attract travelers

You will be versatile in handling multiple software programs, prompt and accurate in your responses to email and phone communications and provide a simple, rapid, competent support experience.

Dedicated and compassionate when dealing partners and travelers, you will work closely with other departments to ensure the best resolution, first time.

What you'll do

Promote excellent partner relations by managing accurate responses with a positive attitude and service behaviour
Respond to inquiries or requests in inventory management, data entry and training
Call partners to resolve current and future issues (questions, changes, etc.)
Providing supplier self-service support and maintenance.
Flexibly adhering to defined procedures, standards and performance expectations.

Who you are

Proficiency in English and Hungarian language skills
Diploma, University Degree; or equivalent
Experience in customer service oriented industry.
Hotel/Travel -industry experience will be a plus.
Fluency with internet, computer usage and web-based application skills
Experience with Microsoft Office products and various call center support programs.

Relentlessly Strive for Better

Solutions mindset and a real passion for the partner and the traveler experience.
Ability to handle situations effectively; to set expectations and deliver information in a positive way.

Have a Bias to Action

An individual who will take ownership of problem resolution.
Excellent time-management and prioritisation skills.

Be Open and Honest

Listens carefully and attentively to others’ opinions and ideas
Listens to others’ perspectives and clarifies meaning before responding.

Be Data Driven and Business Judgement Led

Keen eye for detail and high level of accuracy.
Exercise good judgment in decision-making

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Diversity statement

Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.]]>
Mon, 18 Mar 2019 19:02:36 GMT
Lodging Partner Associate I (German Speaking) https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41270-Lodging-Partner-Associate-I-German-Speaking https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41270-Lodging-Partner-Associate-I-German-Speaking centre team.

In this position, you will focus on providing inbound and outbound support to our hotel and property partners. By putting yourself in the shoes of the partner, you will help them attract travelers

You will be versatile in handling multiple software programs, prompt and accurate in your responses to email and phone communications and provide a simple, rapid, competent support experience.

Dedicated and compassionate when dealing partners and travelers, you will work closely with other departments to ensure the best resolution, first time.

What you'll do

Promote excellent partner relations by managing accurate responses with a positive attitude and service behaviour
Respond to inquiries or requests in inventory management, data entry and training
Call partners to resolve current and future issues (questions, changes, etc.)
Providing supplier self-service support and maintenance.
Flexibly adhering to defined procedures, standards and performance expectations.

Who you are

Proficiency in English and German language skills
Diploma, University Degree; or equivalent
Experience in customer service oriented industry.
Hotel/Travel -industry experience will be a plus.
Fluency with internet, computer usage and web-based application skills
Experience with Microsoft Office products and various call center support programs.

Relentlessly Strive for Better

Solutions mindset and a real passion for the partner and the traveler experience.
Ability to handle situations effectively; to set expectations and deliver information in a positive way.

Have a Bias to Action

An individual who will take ownership of problem resolution.
Excellent time-management and prioritisation skills.

Be Open and Honest

Listens carefully and attentively to others’ opinions and ideas
Listens to others’ perspectives and clarifies meaning before responding.

Be Data Driven and Business Judgement Led

Keen eye for detail and high level of accuracy.
Exercise good judgment in decision-making

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Diversity statement

Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.]]>
Mon, 18 Mar 2019 19:02:35 GMT
Lodging Partner Associate I (English Speaking) https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41269-Lodging-Partner-Associate-I-English-Speaking https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41269-Lodging-Partner-Associate-I-English-Speaking centre team.

In this position, you will focus on providing inbound and outbound support to our hotel and property partners. By putting yourself in the shoes of the partner, you will help them attract travelers

You will be versatile in handling multiple software programs, prompt and accurate in your responses to email and phone communications and provide a simple, rapid, competent support experience.

Dedicated and compassionate when dealing partners and travelers, you will work closely with other departments to ensure the best resolution, first time.

What you'll do

Promote excellent partner relations by managing accurate responses with a positive attitude and service behaviour
Respond to inquiries or requests in inventory management, data entry and training
Call partners to resolve current and future issues (questions, changes, etc.)
Providing supplier self-service support and maintenance.
Flexibly adhering to defined procedures, standards and performance expectations.

Who you are

Proficiency in English language skills
Diploma, University Degree; or equivalent
Experience in customer service oriented industry.
Hotel/Travel -industry experience will be a plus.
Fluency with internet, computer usage and web-based application skills
Experience with Microsoft Office products and various call center support programs.

Relentlessly Strive for Better

Solutions mindset and a real passion for the partner and the traveler experience.
Ability to handle situations effectively; to set expectations and deliver information in a positive way.

Have a Bias to Action

An individual who will take ownership of problem resolution.
Excellent time-management and prioritisation skills.

Be Open and Honest

Listens carefully and attentively to others’ opinions and ideas
Listens to others’ perspectives and clarifies meaning before responding.

Be Data Driven and Business Judgement Led

Keen eye for detail and high level of accuracy.
Exercise good judgment in decision-making

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Diversity statement

Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age


Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.]]>
Mon, 18 Mar 2019 19:02:35 GMT
Channel Development Representative with German https://prague.tv/en/s156/Jobs/c1383-Sales/i41267-Channel-Development-Representative-with-German https://prague.tv/en/s156/Jobs/c1383-Sales/i41267-Channel-Development-Representative-with-German business and personal lives providing a smarter and more intelligent way of storing, saving, protecting, sharing and experiencing their digital content on multiple devices.

Main Responsibilities

Your Task as a Channel Development Representative would be to build business-to-business relationships. You will be involved in call preparation, high-level customer support, and indirect sales. You will be communicating with country managers as well as representing Western Digital on various business trips throughout the year. Requirements include a professional manner and communication as well as a basic technical knowledge. Full product technical training is also provided.

Your Profile

Excellent (native level) German language skills with strong English.
Knowledge of sales techniques and processes is beneficial
Understanding of operation systems or procedures
Positive attitude and willing to develop new skills
Business focused with the ability to communicate professionally
The ability to work as part of a team supporting colleagues where necessary

Your Benefits

Full-time employment (12-month contract including a 3-month probationary period)
Fully paid training, paid overtime, no weekend or evening shifts
5 000CZK monthly performance-based bonus (paid monthly)
12 000CZK yearly wellbeing vouchers (accrual commences after probation – 1 000CZK tax-free vouchers/month paid at 6-monthly intervals)
20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
50% or 100% discounted Multisport membership (www.multisport.cz)
Meal vouchers (commence after probation period)
Frequent team building & social events
Business trips as applicable
Ongoing training sessions & personal development endeavours
Free Czech language classes
An international work environment centrally located in Karlin

Paid Training and Free Development

We provide full training across a variety of skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.]]>
Mon, 18 Mar 2019 19:02:35 GMT
Business Support Specialist with native English (Australian Market – Night Shifts) https://prague.tv/en/s156/Jobs/c1383-Sales/i41266-Business-Support-Specialist-with-native-English-Australian https://prague.tv/en/s156/Jobs/c1383-Sales/i41266-Business-Support-Specialist-with-native-English-Australian and ease-of-use for both landline and mobile phones. Customers require help from friendly and knowledgeable colleagues for everything from billing support to Tier 1 technical support. This role is perfect for native English speakers with experience in customer service and tech support and are familiar with the Australian market (worked, lived, or studied in Australia). For this role the shift patterns are from 1AM to 9.30AM as we are caring for Australian customers.

For students, we also offer a part-time role to complement their studies while they gain international business experience.

Main Responsibilities

Answer calls and emails from customers who have technical issues with their hosted PBX system.
Diagnose and resolve issues and problems with customer’s hosted system including faults with configuration, handsets, broadband, routers, call quality, call routing etc.
Log all calls and emails into appropriate help desk system.
Escalate issues that can’t be solved by first level support to second level support, track resolution of issue to ensure customer service is maintained.
Handle customer inquiries both by phone and by email
Handle all billing enquires
Research required information using available resources
Manage and resolve customer complaints
Provide customers with product and service information
Process orders, forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary

Your Profile

Native English speaker
Minimum of one year contact centre experience
TCP/IP computer networking understanding
Broadband/DSL/WAN/LAN knowledge understanding
Familiarity with SIP protocol an advantage
Experience of configuring routers advantage
Desirable product experience in telephony cloud technologies
PBX/IP experience an advantage
Working experience with Australian market
Ability to analyse and solve problems
Ability to communicate effectively and professionally to all customers
Ability to work as part of a team supporting colleagues where necessary

We Offer You

Full-time employment with shifts (12-month contract including a 3-month probationary period)
Fully paid training, paid overtime, no weekend shifts
12 000CZK yearly wellbeing vouchers (accrual commences after probation – 1 000CZK tax-free vouchers/month paid at 6-monthly intervals)
20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
50% or 100% discounted Multisport membership (www.multisport.cz)
Meal vouchers (commence after probation period)
Frequent team building & social events
Business trips as applicable
Ongoing training sessions & personal development endeavours
Free Czech language classes
An international work environment centrally located in Karlin

Paid Training and Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.]]>
Mon, 18 Mar 2019 19:02:35 GMT
Inbound Sales Consultant with native English (Australian Market – Night Shifts) https://prague.tv/en/s156/Jobs/c1383-Sales/i41265-Inbound-Sales-Consultant-with-native-English-Australian https://prague.tv/en/s156/Jobs/c1383-Sales/i41265-Inbound-Sales-Consultant-with-native-English-Australian and ease-of-use for both landline and mobile phones. Our client needs friendly and knowledgeable colleagues to help drive the adoption of Vonage products in Australia, a brand new market for our client. This role is perfect for native English speakers who are familiar with the Australian market (worked, lived, or studied in Australia). For this role, there is no cold-calling, and the shift patterns are from 1AM to 9.30AM. For students, we also offer part-time positions to complement their studies while they gain international business experience.

Main Responsibilities

Manage new business leads and converting them into new customers
Take inbound calls with a view to generating new business
Update and manage CRM software with customer data
Communicate effectively and professionally with customers while managing a calendar of call backs to potential business
Work as part of a team supporting colleagues where necessary
Focus on continually achieving and exceeding targets

Sales Skills

You will be able to demonstrate excellent presentation skills and be able to pitch Vonage’s hosted product via the Telephone, and virtual mediums.
You will have the ability to train, educate and or inform Vonage customers on the Vonage hosted product and broader technologies.
You will be able to articulate the benefits both from a user, and commercial aspect of the Vonage hosted telephony service.
You will be able to identify, develop and close sales opportunities.
You will be the expert for Vonage hosted products and associated services.
You will be informed and knowledgeable of the continuously changing telephony market.

Key Personal Skills

Excellent Listening and Questioning skills
Be able to interact confidently with potential/current/internal customers.
A team player
Problem-solving skills that are effective and deliverable.
Totally Customer Focused
Able to prioritise
Have an attention to detail.
Resilience, a tenacity to win
Motivated Self Starter

Key Competencies required for the role

Problem Solving – Resolve complex issues and develop workable solutions.
Communication – Has a high impact to inspire and motivate others.
Inspiring Success – Creates expectations of success within the department.
Negotiating and Influencing Others – Uses different influencing and negotiating strategies.
Quality Orientation – Schedules activities to achieve successful completion of a task or project.
Team Working – Works co-operatively with others.

Knowledge & Experience required for the role

Excellent English language skills. Written and spoken
Excellent presentation skills
Interest in the telecommunication /software industry
Sales experience in a technical environment preferable
Knowledge of telecommunication industry / VOIP services preferred
Ability to communicate at various levels internally and with mid/senior management prospects

We Offer You

Full-time employment (12-month contract including a 3-month probationary period)
Fully paid training, paid overtime, no weekend shifts, some evening shifts
5 000CZK monthly performance-based bonus (paid monthly)
12 000CZK yearly wellbeing vouchers (accrual commences after probation – 1 000CZK tax-free vouchers/month paid at 6-monthly intervals)
20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
50% or 100% discounted Multisport membership (www.multisport.cz)
Meal vouchers (commence after probation period)
Frequent team building & social events
Business trips as applicable
Ongoing training sessions & personal development endeavours
Free Czech language classes
An international work environment centrally located in Karlin

Paid Training and Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres (Utilitywise Prague).]]>
Mon, 18 Mar 2019 19:02:35 GMT
Business Support Specialist with native English (UK Market) https://prague.tv/en/s156/Jobs/c1383-Sales/i41264-Business-Support-Specialist-with-native-English-UK-Market https://prague.tv/en/s156/Jobs/c1383-Sales/i41264-Business-Support-Specialist-with-native-English-UK-Market and ease-of-use for both landline and mobile phones. Customers require help from friendly and knowledgeable colleagues for everything from billing support to Tier 1 technical support. This role is perfect for native English speakers with experience in customer service and tech support.

For students, we also offer a part-time role to complement their studies while they gain international business experience.

Main Responsibilities

Answer calls and emails from customers who have technical issues with their hosted PBX system.
Diagnose and resolve issues and problems with customer’s hosted PBX system including faults with configuration, handsets, broadband, routers, call quality, call routing etc.
Log all calls and emails into appropriate helpdesk system.
Escalate hosted PBX issues that can’t be solved by first level support to second level support, track resolution of issue to ensure customer service is maintained.
Handle customer inquiries both by phone and by email
Handle all billing enquires
Research required information using available resources
Manage and resolve customer complaints
Provide customers with product and service information
Process orders, forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary

Your Profile

Native English speaker
Minimum of one year contact centre experience
TCP/IP computer networking understanding
Broadband/DSL/WAN/LAN knowledge understanding
Familiarity with SIP protocol an advantage
Experience of configuring routers advantage
Desirable product experience in telephony cloud technologies
PBX/IP experience an advantage
Working experience within/for UK market
Be flexible in regards to working hours (shift patterns)
Ability to analyse and solve problems
Ability to communicate effectively and professionally to all customers
Ability to work as part of a team supporting colleagues where necessary

We Offer You

Full-time employment (12-month contract including a 3-month probationary period)
Fully paid training, paid overtime, no weekend or evening shifts
5 000CZK monthly performance-based bonus (paid monthly)
12 000CZK yearly wellbeing vouchers (accrual commences after probation – 1 000CZK tax-free vouchers/month paid at 6-monthly intervals)
20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
50% or 100% discounted Multisport membership (www.multisport.cz)
Meal vouchers (commence after probation period)
Frequent team building & social events
Business trips as applicable
Ongoing training sessions & personal development endeavours
Free Czech language classes
An international work environment centrally located in Karlin

Paid Training and Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.]]>
Mon, 18 Mar 2019 19:02:34 GMT
Customer Relations with native English (UK Market) https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41263-Customer-Relations-with-native-English-UK-Market https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41263-Customer-Relations-with-native-English-UK-Market
Main Responsibilities

Taking inbound phone calls from existing customers (no outbound calling required)
Lite technical support
Update customer data within a CRM
Manage payments from customers
Ensure high standards of customer satisfaction

Your Profile

Native level English
Working experience minimum 6 months in a call centre
Sales experience is an advantage
Already living and ready to work in Czech Republic
Dynamic, positive, hardworking & persuasive personality
Enjoy being part of a motivated and focused sales team
Be flexible in regards to working hours (shift patterns including weekends available)
Knowledge of sales techniques and sales processes is beneficial
Business focused and target driven
High degree of personal integrity

We Offer You

Full-time employment (12-month contract including a 3-month probationary period)
Fully paid training, paid overtime, no weekend or evening shifts
12 000CZK yearly wellbeing vouchers (accrual commences after probation – 1 000CZK tax-free vouchers/month paid at 6-monthly intervals)
20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
50% or 100% discounted Multisport membership (www.multisport.cz)
Meal vouchers (commence after probation period)
Frequent team building & social events
Business trips as applicable
Ongoing training sessions & personal development endeavours
Free Czech language classes
An international work environment centrally located in Karlin

Paid Training and Free Development

We provide full training across a variety of skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.]]>
Mon, 18 Mar 2019 19:02:34 GMT
ICT Helpdesk Analyst https://prague.tv/en/s156/Jobs/c1369-IT-Telecoms/i41262-ICT-Helpdesk-Analyst https://prague.tv/en/s156/Jobs/c1369-IT-Telecoms/i41262-ICT-Helpdesk-Analyst full time ICT Helpdesk Analyst to join our IT Team. Reporting to the Head of IT Operations you will be based in our Prague office providing frontline support for users across a range of different technologies and hardware. Your normal working hours will be between 8.30am and 5pm but you should be prepared to work longer in peak periods of work in extraordinary cases. Flexibility will be an advantage.

Main Responsibilities

Provide frontline support for users across a range of different technologies and hardware
Taking and resolving tickets from users with technical issues with a view to resolve at first contact.
Supporting end users to ensure their equipment is in good working order
Support for PC applications and electrical equipment.
Providing assistance in technical projects such as rollouts, implementation of new systems and upgrades.
Supporting network infrastructure

Your Profile

Experienced in troubleshooting Microsoft Windows and Office applications issues
Knowledge of Windows Server Administration
Knowledge of VOIP
PC hardware/software understanding
Knowledge of Active Directory
Fluent English
18 months experience in a similar role (1st, 2nd Line/Desktop/Helpdesk support)
Understanding of telephony and VOIP technologies
TIL qualification
Experience in shared service or contact centres
ITIL\Service Management
Basic knowledge of programming
Basic database administration

Personal Qualities

Flexible and willing to learn new technologies
Organisational & team working / building
Good presentation/communication, written and verbal
Self-motivated
Able to work overtime/call-out as required for the needs of the business
A small amount of travelling may be required.
Able to identify key resources without assistance
Proof of eligibility to work within the EU and the UK

We Offer You

Full-time employment (12-month contract including a 3-month probationary period)
Fully paid training, paid overtime, no weekend or evening shifts
5 000CZK monthly performance-based bonus (paid monthly)
12 000CZK yearly wellbeing vouchers (accrual commences after probation – 1 000CZK vouchers/month paid at 6 monthly intervals)
20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
50% or 100% discounted Multisport membership (www.multisport.cz)
Meal vouchers (commence after probation period)
Frequent team building & social events
Business trips as applicable
Ongoing training sessions & personal development endeavours
Free Czech language classes
An international work environment centrally located in Karlin.

Paid Training and Free Development

We provide full training across a variety of skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.]]>
Mon, 18 Mar 2019 19:02:34 GMT
Digital Tourism Specialist with native English (US Market) https://prague.tv/en/s156/Jobs/c1383-Sales/i41261-Digital-Tourism-Specialist-with-native-English-US-Market https://prague.tv/en/s156/Jobs/c1383-Sales/i41261-Digital-Tourism-Specialist-with-native-English-US-Market them, while optimising the quality of their listings and increasing their ROI.

Main Responsibilities

Calling the US market during US business hours, 15.30 – 1AM (Prague time) to acquire new business and maintain existing business for our client by selling subscription-based solutions to vacation rental property owners.
Correctly match the best product to the customer’s specific needs.
Nurture clients throughout the sales process, from start to close.
Provide customers with an excellent sales experience and build long-term business relationships.
Use an array of systems and tools to provide best-in-class service.
Meet the daily/weekly personal and team targets.
Stay up to date on vacation rental market trends.
Maintain an understanding of the holiday rental marketplace including competitors.
An average of 100 short calls (inbound & outbound) per day – NO COLD CALLS
Some of your time may be spent on back office activities, including systems logging, CRM management, benchmarking, and case studies.

Your Profile

Fluent English
1+ years of sales experience (preferred)
Excellent communication skills
Committed to delivering targets and growing the HomeAway customer base
Knowledge of the travel and tourism industry
Enjoy working in a dynamic, multicultural environment

We Offer You

Full-time employment (12-month contract including a 3-month probationary period)
Fully paid training and paid overtime if required
5 000CZK monthly performance-based bonus (paid monthly)
12 000CZK yearly wellbeing vouchers (accrual commences after probation – 1 000CZK vouchers/month paid at 6 monthly intervals)
20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
50% or 100% discounted Multisport membership (www.multisport.cz)
Meal vouchers (commence after probation period)
Frequent team building & social events
Business trips as applicable
Ongoing training sessions & personal development endeavours
Free Czech and English language classes
An international work environment centrally located in Karlin.

Paid Training and Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres (Utilitywise Prague).]]>
Mon, 18 Mar 2019 19:02:34 GMT
Digital Tourism Specialist (UK) with native English https://prague.tv/en/s156/Jobs/c1383-Sales/i41260-Digital-Tourism-Specialist-UK-with-native-English https://prague.tv/en/s156/Jobs/c1383-Sales/i41260-Digital-Tourism-Specialist-UK-with-native-English them, while optimising the quality of their listings and increasing their ROI.

Main Responsibilities

Selling subscription-based solutions to vacation rental property owners.
Correctly match the best product to the customer’s specific needs.
Nurture clients throughout the sales process, from start to close.
Provide customers with an excellent sales experience and build long-term business relationships.
Use an array of systems and tools to provide best-in-class service.
Meet the daily/weekly personal and team targets.
Stay up to date on vacation rental market trends.
Maintain an understanding of the holiday rental marketplace including competitors.
An average of 100 short calls (inbound & outbound) per day – NO COLD CALLS
Some of your time may be spent on back office activities, including systems logging, CRM management, benchmarking, and case studies.

Your Profile

Native level proficiency in the English language
1 year relevant experience in sales/ pre-sales/ tele-marketing/ lead generation or similar position
Strong interpersonal communication skills and a customer-centric approach
Ability to work independently, proactively identify complexities, and maintain ownership of issues
Ability to self-direct, as necessary, and make good judgments based on information available
Familiar with or able/willing to quickly learn multiple internal systems
Solid understanding of Internet technologies
Strong written and verbal communication skills
Desire to learn & succeed
Excellent telephone manner
Ability to work independently and be self-motivated

We Offer You

Full-time employment (12-month contract including a 3-month probationary period)
Fully paid training, paid overtime, no weekend or evening shifts
5 000CZK monthly performance-based bonus (paid monthly)
12 000CZK yearly wellbeing vouchers (accrual commences after probation – 1 000CZK vouchers/month paid at 6 monthly intervals)
20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
50% or 100% discounted Multisport membership (www.multisport.cz)
Meal vouchers (commence after probation period)
Frequent team building & social events
Business trips as applicable
Ongoing training sessions & personal development endeavours
Free Czech language classes
A diverse international work environment with global brands in centrally located Karlin

Paid Training and Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.]]>
Mon, 18 Mar 2019 19:02:34 GMT
Regional Sales Manager CZ&SK https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41259-Regional-Sales-Manager-CZ-SK https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41259-Regional-Sales-Manager-CZ-SK Do you want to work for a successful global company in the wholesale industry, selling a wide range of products to retail organisations throughout the Czech & Slovak markets?

A family owned, global trade partner with annual revenues in excess of €250 million, is looking to add a regional sales manager for the Czech & Slovak markets to their team.

Your Role:

This is a new role in which you’ll have an opportunity to grow your business from scratch. You’ll be responsible for the go to market strategy of a product range that covers over 25,000 items including; household goods, electronics, garden, bicycle, sports and seasonal accessories, toys, tools, car and truck accessories.

You’ll have the opportunity to travel and take your potential clients to an impressive showroom with perfect facilities (10,000m2 based near Eindhoven Airport), where you’ll be able to present and sell a wide range of products.

You’ll be supported by a world class service with products that are in stock, with very fast delivery times from a 100,000m2 distribution centre, this company has everything you need to be successful.

What’s in it for you?:

An opportunity to join a growing and successful, international company
A salary that reflects your skills and experience
Bonus up to 2 months, based on KPI’s (turnover, margin, new business)
A home based with travel, you will be provided with: Car, laptop with necessary additional hardware, mobile phone
Company credit card for expenses and travel.
Pension plan

About You:

You’ve got a proven background in selling within a business to business environment (preferably to retail but not essential) and can demonstrate how to research a market, understand the potential clients, customers, competition, and develop and execute a sales strategy that delivers results.

You recognise long term relationships are important for future/repeat business and you as such, you have excellent networking and relationship building skills.

You’re understanding of your market, your clients and their needs, along with strong negotiation skills makes you successful in your sales approach.

You’re hands on and enjoy the hunt for new customers, you’re not afraid get stuck in, pick up the phone and start booking appointments with potential customers.

You are target oriented and have a desire to succeed. You enjoy working in a competitive market and aim to position yourself as the ‘go to person’ in your industry and region.

Combine all the above with your fluent Czech and English (Slovak is a benefit but not essential)

This is a great opportunity to join a company who are going through an exciting period of growth, in a role that is likely to grow and develop into much more in the future.

Call Paul Myers on +420 727820760 today or email on paul@dorsetrecruitment.cz

 

Please read the follow text regarding data protection and then copy and paste it into your application to us:

I wish to increase my chances of future employment and I would like Dorset Recruitment s.r.o., ID No. 246 92 336 to provide me with services to help me secure a job opportunity and to introduce me to potential future career opportunities.
I acknowledge that Personal Data obtained from me may be extended by public registers and public portals data if the situation requires.
I therefore agree with the processing of my personal data for the purpose of keeping my records. I can withdraw my consent at any time by contacting Dorset Management s.r.o. I grant my consent for a maximum period of 3 years. Click here to view our full data protection policy http://dorsetrecruitment.cz/gdpr/

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Mon, 18 Mar 2019 19:02:34 GMT
GENERAL LEDGER ACCOUNTANT WITH ENGLISH https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41281-GENERAL-LEDGER-ACCOUNTANT-WITH-ENGLISH https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41281-GENERAL-LEDGER-ACCOUNTANT-WITH-ENGLISH Job description

Do you have previous experience working as an accountant/general ledger specialist/bookkeeper or similar?
You are seeking a role in open-minded environment that allows employees to learn and grow within the company?
Do you like working in international environment with English being the main communication channel?

Then we have the right opportunity for you!

For our client, international and continuously growing company, we are seeking candidates to fill the vacancy of GL Accountant.

Your main responsibilities will be:

  • Month-end account reconciliation
  • Preparation of financial statements and business analysis
  • Close cooperation with other teams, assisting with the preparation of VAT declaration
  • Support other projects
  • Balance sheet accounts reconciliation
  • Monthly and year-end closing
  • Identify opportunities, implementation
  • Support to financial controller
  • Regular financial reporting and analysis
  • Delivering month-end financial information and regular month end closing activities
  • Preparing, managing, and controlling journal entries
  • General Ledger accounts reconciliations
  • Pre-Billing initiations
  • Various reporting activities

Requirements:

  • Relevant book keeping or accounting experience
  • Educational background in Accounting, Economics, Business Administration or similar
  • Fluency in English language
  • Very good command of MS Office (especially Excel)
  • Strong analytical, organizational and problem solving skills

Benefits:

  • Flexible working hours
  • Home office
  • Language courses
  • Contribution to health and accident insurance
  • 5 weeks of holidays
  • Meal vouchers
  • Contribution to Multi Sport card
  • Flexi Passes
  • Fruit and refreshment at workplace
  • Special mobile tariff offer

The company also offers a rotation program, opportunity for career growth both horizontally and vertically and stable employment with high standards of work.Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:34 GMT
CASH COLLECTOR WITH ENGLISH https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41280-CASH-COLLECTOR-WITH-ENGLISH https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41280-CASH-COLLECTOR-WITH-ENGLISH Job description

Are you interested in finances? Do you want to work in the international company where you can speak English on a daily basis? Then send us your CV.

Credit & collection team is ready to welcome new colleagues on the role CASH COLLECTOR WITH ENGLISH.

Your responsibilities:

  • Communication with clients regarding invoices
  • Management of assigned portfolio of clients
  • Analysis of receivables
  • Work in MS Excel and internal databases
  • Reporting on regular basis
  • Ad-hoc request to work on projects/jobs within the SSC finance team
  • Cooperation with other departments

Start: ASAP (contract for 12 months with assumption of extension)
Location: Prague 9Requirements:

  • Min. secondary education, economic field is an advantage
  • Excellent knowledge of English (will be used actively at work in both written and spoken form)
  • Finance background / Offer to cash or collections background is a big advantage
  • Knowledge of MS Office, mainly Excel
  • Excellent customer service and communication skills
  • Experience with SAP and FSCM is an advantage
  • Reliability, focus on detail, flexibility

Benefits:

  • 5 weeks of holiday/year + sick days
  • Meal vouchers 90 CZK
  • Cafeteria benefit package (up to 48 000 CZK per year after trial period) - can be used for travelling, sport&culture, education, wellness and health care
  • International company with daily use of foreign languages
  • Young and dynamic team

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:33 GMT
Calling all Video Journalists – Internship positions available https://prague.tv/en/s156/Jobs/c1376-Media-Creative/i41256-Calling-all-Video-Journalists-–-Internship-positions https://prague.tv/en/s156/Jobs/c1376-Media-Creative/i41256-Calling-all-Video-Journalists-–-Internship-positions Prague.TV / PTV Media s.r.o. is the longest running expat information service in Prague. We offer news, events, and lifestyle journalism in English and German.

We are looking for dedicated and independent videographers to create and collaborate on projects ranging from reportages, interviews, documentaries and entertainment programmes.


• Build on your portfolio
• See your work published online for our audience
• Work in an English speaking environment
• Learn about making different types of video
• Potentially land a job in the future (three of our team started out as interns)


INTERESTED? Send a cover letter and some examples of your work to info @ ptvmedia.cz


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Mon, 18 Mar 2019 19:02:33 GMT
Supply Chain Specialist https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41253-Supply-Chain-Specialist https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41253-Supply-Chain-Specialist Job description

Are you excited about supply-chain management and enjoy working in an international and dynamic environment? As a Supply Chain Specialist you will establish long-lasting and positive connections between partners and suppliers from around the globe, for one the world’s leading tech companies.

Who will be your employer?
Our client is one of the biggest world producers focused on electro technology in public and also private sector. The company is interested in technological innovations, digitalization, process development as well as energetics with an impact to various industries including transportation, finance or healthcare.

KEY RESPONSIBILITIES/ What will your responsibilities be?

  • Registering suppliers into the internal platform
  • Administering contracts between company partners and suppliers
  • Supporting suppliers throughout the implementation process
  • Reporting process steps on a regular basis
  • Knowledge of the benefits of the digitalization project
  • Organizing escalation calls and status meetings

Requirements:
REQUIREMENTS/ The company expects someone with:

  • Fluent ENGLISH
  • Excellent knowledge of MS Office (Excel, PowerPoint, Access)
  • Ability to work both independently and in a team
  • Positive attitude and team player

Benefits:
Generous package of benefits:

  • 13. Salary
  • Cafeteria system of benefits (24 000 CZK yearly)
  • home office 2x weekly
  • flexible working hours
  • 5 weeks of holiday
  • Multisporcard
  • Meal vouchers (canteen in the same building)
  • Education and regular trainings (language courses)
  • Child care: kindergarten
  • Discounted taxi service
  • 8 extra days off
  • Contribution for pension and life insurance
  • Life or pension insurance
  • Share plans

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:33 GMT
Accountant with English https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41252-Accountant-with-English https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41252-Accountant-with-English Job description

With a mission of serving the needs of people everywhere, this company has a goal of resourcing and producing quality energy solutions that will benefit the community at large.
This is a great chance to participate in Project Transition and start your career in well-established international company.

Your responsibilities will be:

  • Maintain timely and accurate General Ledger records
  • Book/post all journal entries, both country and SSC driven, ensuring relevant back up is included
  • Carry out the monthly financial analysis
  • Prepare monthly balance sheet reconciliations including bank reconciliations
  • Prepare monthly, quarterly and annual financial statements, closures and the related reports

Start: ASAP or by agreementRequirements:
The candidate should meet the following minimum criteria:

  • High school/University degree (preferably Accounting, Business Administration, Finance, Economics)
  • Fluent English
  • Complex financial accountancy experience within multi-national organization
  • SAP as an advantage

This position is suitable for candidates with work experience.Benefits:

  • Yearly bonus
  • Relocation package
  • 5 weeks of holidays
  • Meal vouchers
  • 4 sick days
  • Multisport card
  • Flexi passes
  • Contribution for birthday present
  • English speaking healthcare

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:33 GMT
IT sales up to 50.000 CZK (commissions included) https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41251-IT-sales-up-to-50-000-CZK-commissions-included https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41251-IT-sales-up-to-50-000-CZK-commissions-included Job description

A global leader in business process outsourcing, this company specializes in customer experience outsourcing with other services ranging from sales to payment management to marketing. This company’s branches are present across 25 countries worldwide, and it has over 250 business partners. By investing in their partners and employees, this company passionately focuses on evolving the consumer experience.

The Inside Sales role has responsibility for conducting outbound market contact activities. The Inside Sales Coordinator provides front end sales activities including: initiating prospect relationships, creating further interest and driving value driven conversations.

You would be responsible for:

  • Initiate, maintain and master on-going relationships with each prospect on the basis that each communication provides value to the prospect.
  • Understand prospect’s IT business and to inform customers.
  • Intuitively and proactively understand prospect concerns and facilitate escalation to the appropriate Direct Sales team resources.
  • Communicate effectively and establish win/win partnership with assigned territory Direct Sales Representative to drive new business revenues.
  • Reporting on regular basis.
  • Internal system and data maintaining.

Requirements:

  • Native knowledge of English and other ( Russian, Polish, Hungarian, Czech, Slovak, Romanian, Serbian, Slovenian, Croatian)
  • Work experience in sales/account management/customer service/business development are a big advantage
  • Very good communication skills
  • Sales spirit
  • IT/ Technical sales experience is an advantage

Benefits:

  • Commissions - competitive salary
  • 4 weeks of vacation + 2/3/5 days – depends on the performance
  • Meal vouchers
  • Possibility of business trips
  • Fit stop
  • Every day fruit delivery
  • Team buildings

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:33 GMT
Junior Logistic professional with German https://prague.tv/en/s156/Jobs/c1465-Others/i41250-Junior-Logistic-professional-with-German https://prague.tv/en/s156/Jobs/c1465-Others/i41250-Junior-Logistic-professional-with-German Job description

As a vital piece of the Czech industry for over 125 years, this company remains a leader in electrotechnology. Servicing both public and private sectors, they have generated, produced, and developed technological innovations that have impacted various industries everywhere, including transportation, energy, technology, and healthcare.

We are looking for a motivated logistic specialist to join our busy team to help coordinate the day-to-day running of our logistics department. This role is a great opportunity for an enthusiastic individual who is wishing to develop their career.

Responsibilities include:

  • Participating in the selection of the most optimal carrier in terms of time and costs
  • Working with the internal logistics system to control uploaded data
  • Creating of documents needed for transportation
  • Cooperating with the purchasing department regarding specific deliveries and corresponding information
  • Communicating with carriers, advising them and answering questions related to supplies, delivery conditions and logistics documents.
  • Completing various ad hoc tasks and archiving documents

Requirements:

  • German and English languages
  • Knowledge of processes in operational logistics, ordering of transport, and mode of transport
  • Completion of secondary education or higher
  • Ability to work in many processes with multiple customers
  • High degree of focus and precision
  • Excel skills are highly recommended

Benefits:
Generous package of benefits:

  • 13. Salary
  • Cafeteria system of benefits (24 000 CZK yearly)
  • Home office 2x weekly
  • Flexible working hours
  • 5 weeks of holiday
  • Multisporcard
  • Meal vouchers (canteen in the same building)
  • Education and regular trainings (language courses)
  • Child care: kindergarten
  • Discounted taxi service
  • 8 extra days off
  • Contribution for pension and life insurance
  • Life or pension insurance
  • Share plans

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:32 GMT
Junior Leader Deputy for new project https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41249-Junior-Leader-Deputy-for-new-project https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41249-Junior-Leader-Deputy-for-new-project Job description

Do you like working in well-balanced environment with relaxed people, who enjoy their team spirit?
You have chance to be deputy of team leader and to do further step in your career.

  • Invoice processing (incoming invoices, credit notes, debit notes, deposits)
  • Cooperation on an international projects
  • Monthly and yearly closings participation (budgeting, controlling of accounting documents, payroll control and processing
  • Process improvement

Requirements:

  • University or high school degree (Accounting, Economics, Finance or Business Administration)
  • Fluent ENGLISH (and Czech or Slovak is a great advantage)
  • Be a first class team player who possesses a positive and proactive attitude
  • Experience from finance at least 2 years
  • Computer literate and able to use MS Excel, SAP is an advantage
  • Team player and happy to have fun in the team

Benefits:

  • Flexible working hours (9:00 - 14:00 fixed hours at the office)
  • 5 weeks of holidays
  • Additional paid holidays (personal leave, child care, etc.)
  • Meal vouchers 110 CZK daily (meal voucher card)
  • Multisport card
  • Company discounts
  • Contribution towards language education
  • Pension insurance contributions
  • Teambuildings
  • Referral bonus
  • Anniversary gifts

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:32 GMT
Senior Accountant https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41248-Senior-Accountant https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41248-Senior-Accountant Job description

Each day, this company’s energy products are consumed worldwide to improve people’s and businesses’ quality of life. With a mission of serving the needs of people everywhere, this company has a goal of resourcing and producing quality energy solutions that will benefit the community at large.

This is a great chance to participate in Project Transition and in well-established international company.

Your tasks:

  • Control and manage the accuracy of the General Ledger of selected entities
  • Complete all relevant month end financial close procedures including necessary accruals and prepayments activities
  • Prepare and be responsible for all necessary internal reporting Cashflow Hedging and Revaluation
  • Headcount reporting, control and forecasting support
  • Statutory accounting and corporation tax work
  • Statutory/Corporate reconciliations
  • Control and prepare VAT

Start: ASAP or by agreementRequirements:
The candidate should meet the following minimum criteria:

  • High school/University degree (preferably Accounting, Business Administration, Finance, Economics)
  • Fluent English and (Dutch, Russian, Turkish, Romanian or Finnish is a plus)
  • Complex financial accountancy experience within multi-national organization
  • Analytical capabilities
  • Abilitity to prioritize

This position is suitable for candidates with work experience.Benefits:

  • Yearly bonus
  • Relocation package
  • 5 weeks of holidays
  • Meal vouchers
  • 4 sick days
  • Multisport card
  • Flexi passes
  • Contribution for birthday present

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:32 GMT
Logistics specialist with German - start asap https://prague.tv/en/s156/Jobs/c1465-Others/i41247-Logistics-specialist-with-German-start-asap https://prague.tv/en/s156/Jobs/c1465-Others/i41247-Logistics-specialist-with-German-start-asap Job description

A new opportunity has arisen for those who are excited about logistics, work with documents and communication in German & English. The Prague branch is seeking new team player
Who will be your employer?
Our client is one of the biggest world producers focused on electro technology in public and also private sector. The company is interested in technological innovations, digitalization, process development as well as energetics with an impact to various industries including transportation, finance or healthcare.
KEY RESPONSIBILITIES/ What will your responsibilities be?

 Controling of logistic invoices
 Worldwide communicating with transport partners on daily basis
 Daily communicating with manufacturing plants
 Ad hoc reporting and process improvement
 Master data managementRequirements:

  • GERMAN (B1-C2) and Communicative knowledge of ENGLISH
  • A good knowledge of MS Excel (daily use)
  • Previous experiences with logistics and transportation is a plus
  • Positive approach towards IT
  • Strong communication & coordination skills
  • An independent approach with teamwork affection
  • Responsibility and punctuality

Benefits:
Generous package of benefits: 13. Salary
 Cafeteria system of benefits (24 000 CZK yearly)
 Home office 2x weekly
 Flexible working hours
 5 weeks of holiday
 Multisporcard
 Meal vouchers (canteen in the same building)
 Education and regular trainings (language courses)
 Child care: kindergarten
 Discounted taxi service
 8 extra days off
 Contribution for pension and life insurance
 Life or pension insurance
 Share plansOther info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:32 GMT
Enjoy working with people and making an impact? APPLY NOW! https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41246-Enjoy-working-with-people-and-making-an-impact-APPLY-NOW https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41246-Enjoy-working-with-people-and-making-an-impact-APPLY-NOW Job description

Take advantage of this unique opportunity to work in an international company while helping people and jumping into a steady career with great benefits!
I am seeking candidates who are fluent in ENGLISH, prefer working in an INTERNATIONAL environment, and are searching for an opportunity to learn new skills, make an impact, and grow at a professional level.

Your responsibilities:

  • Ensuring the needs of all customers/clients are met
  • Managing and processing orders from customers in a short, timely manner
  • Responding to customers´ inquiries (over the phone and email)
  • Ensuring technical and other inquiries are appropriately redirected and followed up
  • Coordinating with other departments within the company (cross functional cooperation, supply chain team, sales, etc.)

Requirements:

  • Fluent English, another European language is an advantage (preferably German or French)
  • Working experience in a customer service role is PLUS, but not a requirement
  • Previous work experience in a multi-national company is a great advantage
  • Superb communication and organizational skills
  • Knowledge of Word, Excel, Outlook (intermediate level is essential)
  • Proactive attitude and drive for efficiency

Benefits:

  • Vacation - up to 25 days
  • Unlimited period contract
  • Flexible working hours
  • Opportunity for career growth both horizontally and vertically
  • Home Office
  • Referral bonus
  • Meal Vouchers
  • Fruit and refreshment on the workplace
  • Multisport Card
  • Life/Pension Insurance Contribution
  • Trainings and language courses
  • Teambuilding and company events
  • Brand new offices close to the city centre

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:32 GMT
Global Business Controller/ new project https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41245-Global-Business-Controller-new-project https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41245-Global-Business-Controller-new-project Job description

As a vital piece of the Czech industry for over 125 years, this company remains a leader in electrotechnology. Servicing both public and private sectors, they have generated, produced, and developed technological innovations that have impacted various industries everywhere, including transportation, energy, technology, and healthcare.

Individual and professional care, welcoming atmosphere, work within teams of positive and open-minded people!

This is a great opportunity!

  • Identifying business operations trends and patterns using various systems and methodologies for analyzing and reviewing information and data
  • Establishment of a strong relationship with the clients, assist with day to day requests and respond to their needs possibility using foreign languages
  • Process improvement within finance and controlling
  • Regular reports to Management of digital solution
  • Technical design of financial solutions and implementation within company
  • Proposals of costing and pricing of digital Services/products

Requirements:
Important is to have:

  • Fluent English (German is an asset)
  • University Degree (Economics, Finance or Business Administration)
  • Experience in finance/controlling

Your personal profile can be described with the following words:

  • strong organizational and analytical skills
  • ability to manage a complex project
  • paying attention to detail
  • team player
  • curious and would like to gain new knowledge

Benefits:
Generous package of benefits:

  • 13. Salary
  • Cafeteria system of benefits (24 000 CZK yearly)
  • Home office 2x weekly
  • Flexible working hours
  • 5 weeks of holiday
  • Multisporcard
  • Meal vouchers (canteen in the same building)
  • Education and regular trainings (language courses)
  • Child care: kindergarten
  • Discounted taxi service
  • 8 extra days off
  • Contribution for pension and life insurance
  • Life or pension insurance
  • Share plans

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:31 GMT
Finance project mananger/ business trips https://prague.tv/en/s156/Jobs/c1373-Management-Executive/i41244-Finance-project-mananger-business-trips https://prague.tv/en/s156/Jobs/c1373-Management-Executive/i41244-Finance-project-mananger-business-trips Job description

As a vital piece of the Czech industry for over 125 years, this company remains a leader in electrotechnology. Servicing both public and private sectors, they have generated, produced, and developed technological innovations that have impacted various industries everywhere, including transportation, energy, technology, and healthcare.

A wonderful opportunity for English or German speakers who have a background in finance and are interested within the area of project management.

Responsibilities:
Implementing standardized process in new branches

  • Work with internal costumer and finding smooth project execution
  • Providing specialized reports, ad hoc reporting
  • Work within interesting international financial projects
  • Data quality assessment, preparing analyses and simulations
  • Presenting results to management

Requirements:
We are looking forward to seeing candidates with:

  • Willing to travel within Europe, mostly Germany
  • Background in Finance
  • Great in communication, ready to present company
  • Analytical mind-set
  • Fluent English, German is a plus

Benefits:
Generous package of benefits:

  • 15% yearly bonus
  • Cafeteria system of benefits (24 000 CZK yearly)
  • Home office 2x weekly
  • Flexible working hours
  • 5 weeks of holiday
  • Multisporcard
  • Meal vouchers (canteen in the same building)
  • Education and regular trainings (language courses)
  • Child care: kindergarten
  • Discounted taxi service
  • 8 extra days off
  • Contribution for pension and life insurance
  • Life or pension insurance
  • Share plans

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard">www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Mon, 18 Mar 2019 19:02:31 GMT
Logistics Specialist with French https://prague.tv/en/s156/Jobs/c1465-Others/i41243-Logistics-Specialist-with-French https://prague.tv/en/s156/Jobs/c1465-Others/i41243-Logistics-Specialist-with-French Job description

WHAT WILL YOUR DAY IN THE OFFICE LOOK LIKE:

  • Managing logistics activities in a manner that shall meet business fulfillment requirements in parallel with the goal of transportation cost reduction
  • Transport - groupage services - LTL/FTL communication with clients (quotation, confirmation of possibilities and delivery dates), with international partners about pickups/deliveries
  • Searching for suitable haulers, communication with haulers about rates and realization dates
  • Collecting and communicating all necessary information related to upcoming and ongoing shipments
  • Providing logistics support and consulting to clients
  • Finding optimal mode and way of transportation and obtaining the best possible transportation rates

Requirements

WHO ARE WE LOOKING FOR:

  • Fluent English and French (B2 level at least - daily communication)
  • Experience in logistics - knowledge of the complete process of international transportation road would be an advantage
  • Troubleshooter and problem-solving person 
  • Potential for mentoring/leading a small team
  • Knowledge of Incoterms 

We offer

WHAT WILL YOU GET IN A RETURN:

  • Meal vouchers (90 CZK/day)
  • 5 additional vacation days
  • Travel allowance (1800 CZK gross/month)
  • Pension contribution
  • 3 sick days
  • 1 remote work day per month
  • Sports activities contribution (Multi-Sport Card)
  • Fitness facility in the office
  • The company planned events and team building trips
  • Charity events Tenure / Anniversary Program
  • Referral Program
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Mon, 18 Mar 2019 19:02:31 GMT
ÚČETNÍ 40-45 000 CZK https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41242-UCETNI-40-45-000-CZK https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41242-UCETNI-40-45-000-CZK Job description

- účtování banky, pokladna, fakturace
- DPH, silniční daň apod.
- podpora Finanční manažerce
- reporting
- komunikace s HQ v Belgii

Requirements

- praxe na účetní pozici 2 roky
- komunikativní znalost AJ (písemná + občasná mluvená komunikace)
- znalost českých účetnictních standardů
- znalost mezinárodních účetních standardů bude výhodou

We offer

- kompletní zaškolení do komplexní účetní agendy
- 5 týdnů dovolené, možnost home office, 3 sick days, stravenky apod.
- menší a příjemný kolektiv
- možnost kariérního růstu

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Mon, 18 Mar 2019 19:02:31 GMT
ACCOUNTING SPECIALIST - 45 000 CZK https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41241-ACCOUNTING-SPECIALIST-45-000-CZK https://prague.tv/en/s156/Jobs/c1352-Accountancy/i41241-ACCOUNTING-SPECIALIST-45-000-CZK Job description

- Finance related issues in the Accounting Service Center Europe (6 people)
- Participate in doing of daily postings on AP/AR side, expenses (travel and others), - G/L, Receivable and Payable Ledger control, G/L postings received from the controllers or accounting managers, General Ledger reconciliation and partly documentations
- VAT reconciliations
- Bank Reconciliations
- Monthly intercompany reconciliation
- Reporting to the Accounting Manager of the Accounting Service Centre

Requirements

- Minimum 2 years' experience with accounting (AP / AR)
- Previous Navision experience would be an advantage
- Good English (written and spoken) is a must

We offer

- Very pleasant environment
- Small team of 6 people
- Career growth
- Company benefits

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Mon, 18 Mar 2019 19:02:31 GMT
RESEARCH MANAGER https://prague.tv/en/s156/Jobs/c1465-Others/i41235-RESEARCH-MANAGER https://prague.tv/en/s156/Jobs/c1465-Others/i41235-RESEARCH-MANAGER Job description

Your responsibilities as a Research Manager will include, but are not limited to, the following:

Analysis and Research:

- Analysis and report writing associated with the research program

- Primary, independent research inclusive of data gathering, interviewing, data processing, analysis, and report generation

- Report writing and presentation of findings to company clients

- Consulting /custom research projects regionally

- Final presentations and wrap-ups with clients

- Keeping current with industry trends and new research

- Ensuring quality and timeliness of company research deliverables

- Vetting research methodologies and instruments

- Special reports

Program Management:

- Engage in project development with company clients, project ownership & oversight

- Primary, independent research inclusive of data gathering, interviewing, data processing, analysis and report generation

- Product development via data mining via internal & external sources

- Coordination of internal resources on project fulfilment

Business Development and Client Management:

- Providing strong support for the Sales Team, locally and regionally, in closing business

- Working with the Sales Team to develop strategic selling initiatives and account plans

Requirements

- Incumbent MUST HAVE technology within manufacturing operational environments

- Strong writing and presentation skills

- Experience working with external clients to deliver value as a third party

- Project management skills preferred

- Experience working with technology vendors serving the manufacturing sector is advantageous

- Experience in market research or ICT industry is advantageous

We offer

- Attractive financial remuneration

- Interesting work within an international environment

- Friendly, dynamic, young team

- Company benefits

- Full-time job, starting ASAP or upon agreement

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Mon, 18 Mar 2019 19:02:30 GMT
Graduate Sourcing Analyst with Swedish and German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41209-Graduate-Sourcing-Analyst-with-Swedish-and-German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41209-Graduate-Sourcing-Analyst-with-Swedish-and-German The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they’re at the cutting edge of modern procurement.

Your Role

You‘ll work on a varied range of procurement projects from vendor selection, price research, cost reduction, online auctions and so on.
You will also specialise in a specific commodity group becoming an expert in your area, keeping up to date with trends and changes happening on the market within selected industries.
Vendor relationship management is a key area of this position too. You will be the key communication point between the customer and vendors (including existing vendors and new potential suppliers).
You will also be responsible for fully onboarding new suppliers, taking them through the vendor selection process, negotiating terms and collecting any needed quality documentation.
What it‘s like to work there

As specialists in spend management and supply chain, the’re serving global brands and the team is the key ingredient which makes the company special. They invest in people‘s development and encourage people to be passionate about their work, their clients and their colleagues.

 

The Prague office has an international team of several different nationalities. While the company is truly global, the team is very close and cooperative with a strong focus on ensuring each person feels valued and not just another number. The office space is very new and relaxed, allowing people to focus on their work in a comfortable environment. Travelling to the office is easy, with metro and tram links close by.

 

About You

You‘ll probably be a graduate who has studied a relevant Bachelors or Masters programme and you‘re looking to start a career in Procurement & Supply Chain or, you‘ll have been working in purchasing and procurement for a year or so, and you‘re looking to take the next stage in your career.

The office and company communication language is English, so you will be comfortable using this as a day to day business language. We‘re specifically looking for someone to support Swedish and German speaking clients so you will be comfortable in this language too.

 

Please read the follow text regarding data protection and then copy and paste it into your application to us:

I wish to increase my chances of future employment and I would like Dorset Recruitment s.r.o., ID No. 246 92 336 to provide me with services to help me secure a job opportunity and to introduce me to potential future career opportunities.
I acknowledge that Personal Data obtained from me may be extended by public registers and public portals data if the situation requires.
I therefore agree with the processing of my personal data for the purpose of keeping my records. I can withdraw my consent at any time by contacting Dorset Management s.r.o. I grant my consent for a maximum period of 3 years. Click here to view our full data protection policy http://dorsetrecruitment.cz/gdpr/

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Mon, 18 Mar 2019 19:02:30 GMT
Graduate Sourcing Analyst with French and German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41208-Graduate-Sourcing-Analyst-with-French-and-German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41208-Graduate-Sourcing-Analyst-with-French-and-German The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they’re at the cutting edge of modern procurement.

Your Role

You‘ll work on a varied range of procurement projects from vendor selection, price research, cost reduction, online auctions and so on.
You will also specialise in a specific commodity group becoming an expert in your area, keeping up to date with trends and changes happening on the market within selected industries.
Vendor relationship management is a key area of this position too. You will be the key communication point between the customer and vendors (including existing vendors and new potential suppliers).
You will also be responsible for fully onboarding new suppliers, taking them through the vendor selection process, negotiating terms and collecting any needed quality documentation.
What it‘s like to work there

As specialists in spend management and supply chain, the’re serving global brands and the team is the key ingredient which makes the company special. They invest in people‘s development and encourage people to be passionate about their work, their clients and their colleagues.

 

The Prague office has an international team of several different nationalities. While the company is truly global, the team is very close and cooperative with a strong focus on ensuring each person feels valued and not just another number. The office space is very new and relaxed, allowing people to focus on their work in a comfortable environment. Travelling to the office is easy, with metro and tram links close by.

 

About You

You‘ll probably be a graduate who has studied a relevant Bachelors or Masters programme and you‘re looking to start a career in Procurement & Supply Chain or, you‘ll have been working in purchasing and procurement for a year or so, and you‘re looking to take the next stage in your career.

The office and company communication language is English, so you will be comfortable using this as a day to day business language. We‘re specifically looking for someone to support French and German speaking clients so you will be comfortable in this language too.

 

Please read the follow text regarding data protection and then copy and paste it into your application to us:

I wish to increase my chances of future employment and I would like Dorset Recruitment s.r.o., ID No. 246 92 336 to provide me with services to help me secure a job opportunity and to introduce me to potential future career opportunities.
I acknowledge that Personal Data obtained from me may be extended by public registers and public portals data if the situation requires.
I therefore agree with the processing of my personal data for the purpose of keeping my records. I can withdraw my consent at any time by contacting Dorset Management s.r.o. I grant my consent for a maximum period of 3 years. Click here to view our full data protection policy http://dorsetrecruitment.cz/gdpr/

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Mon, 18 Mar 2019 19:02:30 GMT
Graduate Sourcing Analyst with Italian and German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41207-Graduate-Sourcing-Analyst-with-Italian-and-German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41207-Graduate-Sourcing-Analyst-with-Italian-and-German The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they’re at the cutting edge of modern procurement.

Your Role

You‘ll work on a varied range of procurement projects from vendor selection, price research, cost reduction, online auctions and so on.
You will also specialise in a specific commodity group becoming an expert in your area, keeping up to date with trends and changes happening on the market within selected industries.
Vendor relationship management is a key area of this position too. You will be the key communication point between the customer and vendors (including existing vendors and new potential suppliers).
You will also be responsible for fully onboarding new suppliers, taking them through the vendor selection process, negotiating terms and collecting any needed quality documentation.
What it‘s like to work there

As specialists in spend management and supply chain, the’re serving global brands and the team is the key ingredient which makes the company special. They invest in people‘s development and encourage people to be passionate about their work, their clients and their colleagues.

 

The Prague office has an international team of several different nationalities. While the company is truly global, the team is very close and cooperative with a strong focus on ensuring each person feels valued and not just another number. The office space is very new and relaxed, allowing people to focus on their work in a comfortable environment. Travelling to the office is easy, with metro and tram links close by.

 

About You

You‘ll probably be a graduate who has studied a relevant Bachelors or Masters programme and you‘re looking to start a career in Procurement & Supply Chain or, you‘ll have been working in purchasing and procurement for a year or so, and you‘re looking to take the next stage in your career.

The office and company communication language is English, so you will be comfortable using this as a day to day business language. We‘re specifically looking for someone to support Italian and German speaking clients so you will be comfortable in this language too.

 

Please read the follow text regarding data protection and then copy and paste it into your application to us:

I wish to increase my chances of future employment and I would like Dorset Recruitment s.r.o., ID No. 246 92 336 to provide me with services to help me secure a job opportunity and to introduce me to potential future career opportunities.
I acknowledge that Personal Data obtained from me may be extended by public registers and public portals data if the situation requires.
I therefore agree with the processing of my personal data for the purpose of keeping my records. I can withdraw my consent at any time by contacting Dorset Management s.r.o. I grant my consent for a maximum period of 3 years. Click here to view our full data protection policy http://dorsetrecruitment.cz/gdpr/

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Mon, 18 Mar 2019 19:02:30 GMT
Technical Support with German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41206-Technical-Support-with-German https://prague.tv/en/s156/Jobs/c1359-Customer-Service/i41206-Technical-Support-with-German Opportunity to join a well known global company with genuine career prospects

In this role you will:

Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware
Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help
Coordinate with other departments to resolve problems
Maintain regular contact with customers until the problem or question is resolved
Deal with occasional non technical issues as needed

We require:

Good English language, plus fluency in German
Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply
Proactive personality
Excellent communication skills and a genuine desire to deliver world class customer service
Must have EU passport or Permanent Residency for the Czech Republic

We offer:

Relocation assistance available
Very good starting salary
Genuine chance to grow and develop your career long term
Ongoing training, including structured long term skills building plans
Modern, multicultural working environment
Security of working for a stable and growing international company

 

If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter to Paul or call on +420 727 820 760

Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.

I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.

I confirm being made aware of my rights in connection with access to and protection of personal data.

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Mon, 18 Mar 2019 19:02:30 GMT